Terms of Service
the basics, plain English
Welcome to Between Us
By using Between Us, you agree to these terms. Please read them carefully. Between Us provides relationship assessment and analysis tools designed to help couples understand and strengthen their relationship.
What Between Us Is (and Isn't)
Between Us is a relationship insight tool, not a substitute for professional therapy or counseling. Our reports offer research-backed perspectives to spark conversation and self-reflection. If you or your partner are experiencing serious relationship difficulties, we encourage you to seek help from a licensed therapist.
Your Account
- You must be at least 18 years old to create an account.
- You are responsible for keeping your login credentials secure.
- Each person must have their own account — sharing accounts undermines the accuracy of assessments.
- You may only join one couple space at a time.
Assessments & Reports
- Reports are generated using AI analysis of both partners’ responses.
- Individual answers remain private and are never shown to your partner.
- Reports are based on research frameworks but are not clinical diagnoses.
- Report accuracy depends on honest, thoughtful responses from both partners.
Community Guidelines
When participating in the community:
- Be respectful and supportive of other couples’ experiences.
- Do not share identifying information about others without consent.
- No harassment, hate speech, or deliberately harmful content.
- We reserve the right to remove content that violates these guidelines.
Payments & Subscriptions
- Payments are processed securely through Stripe.
- Subscriptions renew automatically. You can cancel anytime from your profile.
- Refunds are handled on a case-by-case basis — contact support for assistance.
Contact
Questions about these terms? Reach us at support@betweenus.app.
Last updated: March 2026